Interpath Laboratory

Patient Accounts Supervisor, Pendleton (4756)

Location US-OR-Pendleton
Job ID
2022-4756
# Positions
1
Category
Administrative/Clerical
Schedule
Full time, M-F
Bilingual
Not Required

Job Description

Adaugeo Healthcare is seeking a skilled Patient Accounts Supervisor! In this role, the successful candidate will provide thorough and effective supervision of billing staff and ensure prompt and courteous service to clients and patients in the areas of billing, payment posting, and customer service, whether on the telephone or in person.

 

General Areas of Responsibility

  • Supervision of billing staff.
  • Maintain performance standards of supervised employees including performance evaluations, discipline, training and development.
  • Ensure adequate staffing levels through timely and effective recruitment.
  • Lead by example through an expertise in daily operations and billing software application.
  • Ensure timely payment of claims from all payers through daily monitoring and prompt follow up.
  • Delegation and monitoring of all billing responsibilities including timely claim payment, denial management and posting of patient and client payments.
  • Oversight of A/R metrics such as days in A/R, denial rates, cash receipts and aging categories..
  • Effective and timely staffing, training, and evaluating employees.
  • Guides employee actions by researching, developing, writing, and updating billing policies, procedures, methods, and guidelines.
  • Maintenance of billing software files and configurations.
  • Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
  • Approve and monitor billing expenses.
  • Accomplishes billing departmental objectives by measuring billing results against plans; evaluating and improving methods; making required changes.
  • Updates job knowledge by participating in educational opportunities; reading professional publications and appropriate e-mail updates.
  • Meets billing operational standards by contributing billing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying billing system improvements.
  • Work with other supervisors and manager to facilitate cross-training and ensure inter-department communication and cohesion.

Benefit Highlights

  • Laboratory discounts for in house testing
  • Medical with In-Network & Custom Network discounts (No cost for employee only coverage)
  • Dental (No cost for employee only coverage)
  • 401(K) with discretionary employer match
  • Paid Time Off

Candidate must comply with all state, local and federal rules, guidelines and requirements with respect to safety and health. This includes, but is not limited to any mandates with respect to the COVID-19 virus, such as PPE, testing, or vaccination rules, absent a legally recognized need for accommodation. Such accommodation requests should be promptly submitted to HR and will be reviewed and approved based on the circumstances presented.

Minimum Qualifications

Education: High School graduate or equivalent, and college education preferred.

 

Experience: Good computer and keyboard skills; accurate and detail oriented; problem solving; pro-active planning; metric development; good organizational skills and communication skills; The ability to work with other department managers and supervisors; experience with management of staff; Ability to manage work load and empower others.

About Us

We are a devoted team of professionals, working cohesively to build on our expertise as a work family since 2007.  With a vibrant work culture focused on continually improving people and processes, our curiosity, persistence and positive attitudes are core strengths. We offer a comprehensive benefits package and an ever-evolving learning and development program to foster career and personal growth.  We truly value our employees.

 

Adaugeo Healthcare Solutions is part of a family owned and operated healthcare organization, providing collaborative support and corporate oversight to our family of companies.  We are committed to operational excellence and cost-efficient administrative, technical and management services, including:

  • Accounting and Finance
  • Billing and Accounts Receivable
  • Centralized Scheduling
  • Certified Coding
  • Clinic Administration
  • Credentialing and Privileging
  • Data Science and Business Intelligence
  • Human Resources and Payroll
  • IT Infrastructure
  • Purchasing and Materials Management
  • Quality Improvement
  • Recruiting and Sourcing
  • Software Development

Our family of companies also includes Praxis Health, the largest independent medical group in Oregon, and Interpath Laboratory, Inc., the Northwest’s leading, innovative clinical and anatomic medical laboratory with over 90 locations across Oregon, Washington, and Idaho. Our organization has over 50 years of proven success as a multi-specialty healthcare delivery system, thanks to our amazing people who contribute passion, dedication and ingenuity every day.  It’s because of our people that we believe in putting people first!

General Physical Requirements

Physical Demands: Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, sitting for extended periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently life and/or move up to 25 pounds and occasionally life and/or move up to 50 pounds. Stress can be triggered by multiple staff demands and deadlines.

 

Work Environment: Work is performed in an office environment. Involves frequent contact with staff.

 

Equal Opportunity Statement

Adaugeo Healthcare Solutions Equal Opportunity Statement

EOE Disabled/Veteran

 

Adaugeo Healthcare Solutions is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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